Writing

Blog posts, articles, and white papers. I often publish for my company, but also do some freelance writing on product design and product management.

2023

2022

2021

2020

2019

2018

  • Case Study: Personify, a User Research Tool - article for UX Collective

  • Handrail UX Spotlight: Becki Hyde interview with Handrail UX, no longer available online
    Summary: We caught up with Becki Hyde, a Product Manager in the Digital Experience Center at Humana to find out how her team is leading the charge for better customer experience company-wide.

2016